Melanie was our agent for our first home (condo, actually!) purchase and was absolutely amazing through the whole process. We purchased in New Haven, and do not believe we would have found the place we did without her local expertise. Melanie also represented the sellers, which made it super easy to negotiate. She was available whenever we needed her, whether it was to let us in to measure while the closing process was still happening (with owner permission of course!), or to answer our numerous questions promptly and in great detail, over text, call, or email. Even better, Melanie had recommendations on lenders and lawyers, and other third parties we needed to close the deal, which was super helpful.